PASSE Arkansas Medicaid Program
* Empower HealthCare Solutions
* Arkansas Total Care
*Care Source
*Summit Community Care medicare medicaid home health care passe arkansas medicaid program
Our Caregivers
Our caregivers are carefully selected for their experience, skills, and compassion. They undergo extensive training and background checks to ensure that our clients receive the highest quality care. We are proud to have a team of dedicated professionals who are committed to improving the lives of our patients.
Let us help you design a home care plan specific to your needs. medicare me
Step 1 Contact Us
Connect with us via our website or telephone at 501-557-3888. Our Customer Service Experts are available 9:00 AM CST to 6:00 PM CST Monday through Friday, and Saturdays from 10:00 AM to 2:00 PM. If you leave a message after hours or if a Customer Service Expert is busy with another client, our goal is to contact you within 30 minutes from the time you left a message. If by web, we will reach out to schedule a call as quickly as possible. medicare medicaid home health care passe arkansas medicaid program
Step 2 Phone Interview to Assess General Care Needs
Our Customer Service Experts will work with you to fully understand your unique situation. We will verify your personal information and assess what type of help you or your loved one needs, and provide you with service options that best meet your physical and financial needs. medicare medicaid home health care passe arkansas medicaid program
Step 3 Schedule Complimentary In-Home Assessment
After all information is gathered, our Client Services Supervisor will discuss next steps and schedule a complimentary in-home assessment or in-home conference. medicare medicaid home health care passe arkansas medicaid program
Step 4 Complimentary In-Home Assessment
As part of our complimentary in-home assessment or home conference, one of our highly trained office staff will come to the client’s home and speak with you and/or your loved one face to face to learn more about the client, help determine the amount of care needed, and then work with you to create the Care Plan that meet your needs. This allows us to determine client preferences when assigning a caregiver. Matching the right caregiver to the client is a critical part of the Care Plan. medicare medicaid home health care passe arkansas medicaid program
Step 5 Start of In-Home Care Plan
Based on the mutually agreed upon Care Plan, we will quickly match the client with a highly trained caregiver and schedule the first day of care. medicare medicaid home health care passe arkansas medicaid program
Our Quality Assurance Plan of Care Follow-up Process
Step 1 Customer Service Follow-up Calls
Step 1 Customer Service Follow-up Calls
Step 1 Customer Service Follow-up Calls
Within 30 days of the client’s first day of care, the client and/or family will receive a customer service call to ensure you are satisfied with the services being received. medicare medicaid home health care passe arkansas medicaid program
Step 2 Supervisory Visits
Step 1 Customer Service Follow-up Calls
Step 1 Customer Service Follow-up Calls
Office staff will conduct supervisory visits throughout the duration of care with us. These will be both announced and unannounced visits while the caregiver is present. There will also be intermittent visits with the client and the client’s family to discuss progress of care and to identify any care plan changes. medicare medicaid home health care passe arkansas medicaid program
Step 3 Care Conference
Step 1 Customer Service Follow-up Calls
Step 3 Care Conference
Office staff may conduct care conferences at the request of the client, the family, the client's physician, or the funding source. medicare medicaid home health care passe arkansas medicaid program
Caregivers You Can Trust
In-Home Supportive Care
- Trust us to keep your loved one safe at home. We provide professional Personal and Attendant care comparative to what you might find in an assisted or senior living facility in the comfort of your own home. In- Home Care Personal, ARChoices Attendant Care, PASSE Arkansas Medicaid Program, medicare medicaid home health care
Experienced and Supportive
Companion Care
- We provide your loved one with the personalized attention that he or she deserves! Our services are crucial in helping your loved one stay home safely when certain daily living tasks require a helping hand. medicare medicaid home health care passe arkansas medicaid program
Experienced Caregivers
Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings. medicare medicaid home health care passe arkansas medicaid program
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